Prime Realty Group at Keller WIlliams Preferred Privacy Policy 

Effective Date: 09/15/2024

This Privacy Policy explains how Prime Realty Group at Keller Williams Preferred (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you visit our website primerealtygroup.ai, use our services, or interact with us through SMS, email, or other communication channels.

By accessing our services, you agree to the terms of this Privacy Policy

1. Information We Collect

We collect information in the following ways:

A. Information You Provide Directly

• Personal Information — such as your name, phone number, email address, mailing address, and other contact details.

• Appointment Information — including dates, times, preferences, and service history.

• Messages & Communications — including SMS, email, and form submissions.

B. Information Collected Automatically

When you visit our website or use our services, we may automatically collect:

• IP address

• Browser type and version

• Device identifiers

• Pages visited and time spent

• Cookies and tracking technologies

C. Information From Third Parties

We may receive information from:

• Scheduling platforms

• Payment processors

• Marketing partners

• Social media platforms

2. How We Use Your Information

We use your information to:

• Provide, schedule, and manage appointments

• Send confirmations, reminders, and service updates

• Respond to inquiries and provide customer support

• Improve our website, services, and user experience

• Process payments and maintain transaction records

• Send marketing communications (with your consent)

• Comply with legal obligations

3. SMS Terms & Conditions

We use SMS messaging to communicate with clients. By providing your mobile number, you consent to receiving SMS messages related to your appointments and services.

1. SMS Notifications — We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.

2. Opt‑Out Instructions — You may cancel SMS messages at any time by texting “STOP.” After unsubscribing, you will receive a confirmation message. To rejoin, sign up again.

3. Help & Support — For assistance, reply “HELP” or contact us at codyyoung@kw.com.

4. Carrier Liability — Carriers are not liable for delayed or undelivered messages.

5. Message Rates & Frequency — Message and data rates may apply. Message frequency may vary.

6. Privacy Questions — For privacy concerns, review this Privacy Policy or contact us directly.

4. How We Share Your Information

We do not sell your personal information.

We may share information with:

• Service providers (scheduling tools, payment processors, SMS platforms)

• Business partners assisting with operations

• Legal authorities when required by law

• Successors in the event of a merger or acquisition

All third‑party partners are required to protect your information.

5. Data Security

We implement administrative, technical, and physical safeguards to protect your information. While we strive to secure your data, no method of transmission is 100% secure.

6. Data Retention

We retain your information only as long as necessary to:

• Provide services

• Maintain business records

• Comply with legal obligations

7. Your Rights & Choices

Depending on your location, you may have the right to:

• Access your personal information

• Request corrections

• Request deletion

• Opt out of marketing communications

• Withdraw consent

To exercise these rights, contact us at codyyoung@kw.com.

8. Cookies & Tracking Technologies

We use cookies to:

• Improve website performance

• Analyze traffic

• Personalize user experience

You may disable cookies in your browser settings.

9. Links to Third‑Party Websites

Our website may contain links to external sites. We are not responsible for their content or privacy practices.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The “Effective Date” will reflect the most recent revision.

11. Contact Us

For questions or concerns about this Privacy Policy, contact us at:
 

Priem Realty Group at Keller Williams Preferred Email: codyyoung@kw.com Phone: (9180402-3776 Address: 2438 W New Orleans St, Broken Arrow, OK 74011